Rug FAQ
Do I need to set up an account to place an order?
Orders & Payments
Do you provide order tracking information?
Once you’ve placed your order, you will be sent a confirmation email immediately after your order has been successfully submitted. We will also send you a confirmation email providing tracking information once your order has shipped. If you don’t receive an email confirmation, check your ‘spam’ or ‘junk’ folder and it should be there.
Can I make changes to my order?
As soon we receive your order we start processing it. If the order has been submitted and we have started working on it then it can’t be changed or canceled.
• What payment methods do you accept?
We accept PayPal, Visa, Visa Debit, MasterCard, Solo, Maestro, Electron and American Express.
• Do I have to pay sales tax?
We're required to collect sales tax applicable in certain states based on state and local tax rules. No taxes will be charged to orders shipping to anywhere outside of USA.
• Shipping & Delivery
• Do you ship internationally?
Yes, we do ship everywhere.
• Can you ship to a PO box?
Sorry, we can't ship to a PO box.
• Do you provide order tracking information?
Once you’ve placed your order, you will be sent a confirmation email immediately after your order has been successfully submitted. We will also send you a confirmation email providing tracking information once your order has shipped. If you don’t receive an email confirmation, check your ‘spam’ or ‘junk’ folder and it should be there.
Can I cancel my rug order after I placed order and payed?
What Types of Backing do you offer?
We usually use black or a lighter grey color.
What happens when I Order a rug?
Once you order a rug on our website we will contact you via email and if we don't get response we will contact you via Phone # provided to discuss your project to make sure we have all the details right.
Some Customers need artwork assistance. "Ex. If you have an idea of a logo and you want to bring it to life or your just need some edits, color changes, etc.
Here are some examples of work with clients making artwork into a rug.
Whats the biggest rug you make? We can make any size you need up to 25ft x
Do you make custom rugs for hotel rooms, casinos?
we can can do custom size and shape rugs to fit into a hotel room, casino, hallroom, house,etc.
What are the most common type of custom rugs?
We manufacture custom logo rugs, abstract rugs, anime rugs, cartoon rugs, hentai rugs,
Who makes Rug Hype Rugs?
We work with very skilled Artisan rug makes from India that have been passed on this skill.
How many colors do you use in a rug?
What type of wool do you use? We manufacture with imported wool from New Zealand.
How do you dye your wool? Yes we dye all wool to match the rug design colors selected. We dye upto 1500 color varieties.
How long does a rug take to make a custom rug? It take us 4-6 weeks to make a custom rug. Some time it can take upto 8 weeks. We like to perfect the details of the rug and ensure its made to the best of our ability with the best quality wool fabric, details, trimming, carving details, colors, size, hand sewn side binding, backing and any other detail to how its packaged and shipped to our clients.
Is each rug made by hand? Yes each rug is hand tufted with a tufting gun machine.
Who makes the best rugs? Rug Hype makes the best rugs with the best quality and best prices.
How do I start making rugs? If You would like start making rugs. We sell Rug tufting guns, rugs fabric, rug scissors, & rug tools along with other items.
Is it easy to make rugs? Yes, lots of people make rugs. It make take a bit of practice like any other thing but it is easy to make rugs.
What the hardest thing about make a rug? I steps you take to make the rug is imporant.
Where to buy rug monk cloth fabric? Rug Hype sells rug monk fabric for the rug front & the backing material.
Cheapest rug fabric? We sell the best quality rug fabric for the cheapest price here at Rug Hype.
Where to buy rug fabric near me? If you're in Los Angeles, Ca Rug Hype is the leading rug fabric supplier for rug making. You can purchase custom rug making fabric online from Rug Hype.
What is the best rug fabric? We sell the best Rug Fabric here at Rug Hype.
What is the best rug backing?
Cheapest custom rugs?
Order a custom rug as a gift? Yes we can do
Rug Hype is the largest online wholesale custom rug manufacture company in California, United States of America with best quality rugs. Buy online custom rugs near me.