FAQs

  • My account
  • Do I need to set up an account to place an order?
    No, you can place an order without registration. But we highly recommend that you register to take advantage of our offers and promotions that are exclusive to registered members.
  • Orders & Payments
  • Do you provide order tracking information?
    Once you’ve placed your order, you will be sent a confirmation email immediately after your order has been successfully submitted. We will also send you a confirmation email providing tracking information once your order has shipped. If you don’t receive an email confirmation, check your ‘spam’ or ‘junk’ folder and it should be there.
  • Can I make changes to my order?
    As soon we receive your order we start processing it. If the order has been submitted and we have started working on it then it can’t be changed or canceled.
  • What payment methods do you accept?
    We accept PayPal, Visa, Visa Debit, MasterCard, Solo, Maestro, Electron and American Express.
  • Do I have to pay sales tax?
    We're required to collect sales tax applicable in certain states based on state and local tax rules. No taxes will be charged to orders shipping to anywhere outside of USA.
  • Shipping & Delivery
  • Do you ship internationally?
    Yes, we do ship everywhere.
  • Can you ship to a PO box?
    Sorry, we can't ship to a PO box.
  • Do you provide order tracking information?
    Once you’ve placed your order, you will be sent a confirmation email immediately after your order has been successfully submitted. We will also send you a confirmation email providing tracking information once your order has shipped. If you don’t receive an email confirmation, check your ‘spam’ or ‘junk’ folder and it should be there.